Terms of Hire

Terms and Conditions of Hiring Our Vehicles


Drivers must be aged 23 years or over. 
Further information can be obtained from our Rental Reservations department on 0141 429 6701.

Only UK drivers license are acceptable

UK driving licence and identification

UK drivers are required to bring their valid driving licence (original copies only), National Insurance Number and one proof of address. Acceptable documents include utility bills and bank or credit card statements issued within the last three months. 

Drivers must have held a full valid driving licence for a minimum of 2 years to be able to hire from us. Drivers must have a clear insurance record. Certain endorsed licences may or may not be accepted at the discretion of the rental location. All drivers must show a credit or debit card in their own name when collecting their rental vehicle.

Unfortunately we cannot accept EU or international drivers licenses.

Minimum rental period is 4 hours.
4 hour rentals include 50 miles free of charge, then 15p per mile thereafter.
150 miles allowed per full day free of charge.
15p is charged for every additional mile travelled.

Please note vans are not permitted to be taken outwith the UK mainland.


For advance bookings payment in full is required. For cancellations, 1 day’s payment will be charged if less than 24 hours notice is given. Most major credit / debit cards are accepted. We do not accept cash payments at our branches. Late payments for extensions may be subject to an administration fee.


A deposit of £100 minimum will be required in order to hire the vehicle. This amount is subject to change depending on the vehicle and the length of the hire period. 

Excess waiver

There is an insurance excess of £1000 on your vehicle, which can be reduced to £250 by paying an excess waiver of £15 per day. You can opt out of this, but if you do and the vehicle is damaged, the full amount of £1000 must be paid. To find out more, please see here or contact us.


All our rental vehicles run on diesel fuel. All vehicles will be supplied with a full tank of fuel. It is the customer's choice whether they want to return the vehicle full or not. Fuel charges or fuel shortage will be charged at current pump prices plus VAT (20%).

Vehicle availability

To avoid disappointment vehicles should be booked in advance. Models shown and all descriptions are for general guidance only and while every effort is made to comply with requirements we cannot guarantee a specific model.

Portman Motors Ltd reserves the right to refuse rental and to amend terms and conditions without notice.

Offers and promotions

Our van rental offers and promotions are only available for stipulated periods of time and are not available all year round. Each promotion will specify the dates the promotion is valid for and which vehicles are available within the promotion. These promotions are subject to terms and conditions and availability. Portman Motors Ltd reserves the right to amend these terms at any time. Van rentals dates which over run or exceed the valid dates of a promotion, will not be eligible to the stated promotional prices or offers